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Customer recommendations
Barbara
& Dietmar,
On behalf of the Crew from Regal Princess we would like
to thank you for an amazing day yesterday.
Even though the weather was not perfect, it was still
very special to be in the rain Forrest when it was raining.
I have heard very positive comments from all the crew
that participated and it seems that it is the topic of
conversation everywhere you go on the ship.
You guys do an exceptional job. Many Thanks & Best
regards Stef Bellon
Shore Excursion Manager Regal Princess
Hi Barbara, Once again an excellent day out and value
for money. The group were very pleased and tired after
another fantastic experience with your wonderful staff
and facilities.
The organization was top rate.
We couldn't have asked for a better day out.
I hope we have the opportunity to do this again someday.
Regards, Chris Whiteford Casino Manager Cruise Ship M/S
Westerdam
Hello Barbara, Dietmar and Daniel Maier;
Hi, just want to thank you on behalf of all the boys and
girls who attended your tour - 25 cables over 11 waterfalls.
All of us enjoyed ourselves immensely and were very impressed
with the professionalism of which your staff ran the tour.
Again thank you and hopefully we can bring another group
to enjoy your wonderful hospitality on our return through
the Panama Canal.
On behalf of the Volendam Casino.... THANKS!
Casino Asst Manager; Brendan Conquest
Regards, Brendan Conquest
Asst. Casino Manager Cruise Ship Volendam
Hello Barbara / Dietmar,
On behalf of the crew of the Serenade of the Seas, we
thank you from the bottom of our hearts for your warm
hospitality. This has definetly been the best tour I have
taken since being on ships for the past 6 yrs. And I can
say the same for all the crew who were there to enjoy
it all day. Your staff was great and the scenery was absolutely
amazing! I only wish everyone was able to go on the 25
Canopy Tour, but obviously with the amount of horses that
was not possible. Nonetheless, the 11 Canopy Tour group
raved about the facilities and there are absolutely no
complaints whatsoever. I will make sure that the next
time our ship is in, we will be there once again.
Thank you again for an incredible day! Kind Regards, Ricco
Colinares Crew Activities Coordinator GTV Serenade of
the Seas
Hi Dietmar and Barbara, Sorry this is a few days late
- I just wanted to say thank you SO much for a fantastic
day! You have one of the most beautiful spots on earth
- thank you so much for sharing it with so many people.
It means so much to us to be able to do activities together,
and being able to do it in such an awesome place is just
an added bonus. All the crew loved it! I certainly did,
and can't stop talking about it to my family and friends
back home. I'm just so disappointed that the Dawn Princess
won't be coming your way again soon (at least not while
I'm still on board!) so that we can visit again. I'll
deffinately return to Costa Rica- I have to come and show
my husband what I think is the most beautiful county that
I have ever seen! Take care. Regards Brenda Barnetson
Doctor Dawn Princess. Sept.04
Hi Dietmar & Barbara,The whole crew of Statendam would
like to thank you for welcoming us to your beautiful resort
and your kind hospitality. Everyone who did the canopy
tour commented on the breath taking scenery and friendliness
of your staff. Even though it was raining while our group
did the canopy, we thought it was an added bonus since
it depicted what we would picture when we think about
rain forests. Also, the horseback riding (my favorite)
was so adventurous. I have been on horse riding tours
before, but nothing like this one. When we stopped and
hiked up the forest and swam underneath the waterfall
was so spectacular! I definitely felt like we were on
a beautiful lagoon while breathing in the fresh air and
splashing in the cool water. Your resort is a place where
I would definitely rave about to my family, friends and
colleagues!! Kristina HAL MS Staatendam Oct.2004
I just want to send You and Your Staff
a HUGE THANK YOU for treating us sooooo well today (May
2nd) and for looking after everything so well. This was
a truly wonderful experience for our Crew and they all
had an amazing time at your Place. I do wish that more
of our Crew could have been there but.... definitely next
time! Your Place is a "Great Escape" for the
Crew on any Ship and We look forward to coming back again
& again in the near future. Thank You so much again!!
Norwegian Cruise Line Crew Welfare Chairman-MS Sky Chris
Rader
Good Evening Dietmar and Barbara, Our
crew members on the Summit had a wonderful time today
with you and your team. Thank you so much for your hospitality
and your warmth towards all of us. The lunch was spectacular
and all your staff working with the Canopy Cables made
everyone feel safe and secure the whole time. It was our
pleasure to spend the day with you and on our way back
through Costa Rica we will make sure to plan another trip
to see you. Thanks again for everything. Can't wait to
zip line through the waterfalls next time! Thankfully,
Jackie PS. All the Crew Members had great things to say,
I will provide you with more feedback in a few days. Thanks
again.
Have A Wonderful Day! Jackie Hannah Team Activities Coordinator
GTS SUMMIT
Celebrity Cruises
Hi Dietmar / Barbara, I just wanted to
thank you for your help today with the crew from the Zaandam.
I have received so many positive comments about the great
day that they all had. I hope it was a successful and
profitable day for you as well. We will be coming back
next year on May 2nd and I would appreciate an email from
you at this address to remind me so that we can organize
it again. Besides, May 3rd is my birthday so what better
way to celebrate it!! Once again, thanks for your offer
and for your commitment to providing shipboard crew with
a fantastic option in Costa Rica. Kind regards, Tim Worthley
Casino Manager MS Zaandam
Dear Dietmar and Barbara, Thank you very
much for the wonderful day of canopy, horseback riding,
swimming, rappelling, rock climbing and trampolining!!
We all had a wonderful time, and I am sure at least a
few of us will be back to see you again sometime when
our next ship comes in to Puntarenas. Fond regards, Gabriela
Oteiza SACD HAL MS Amsterdam
Dear Barbara, Dietmar and Daniel,We (the
crew of MS Mona Lisa) would like to thank you for such
a wonderful day which charged our batteries for the up
coming working days on board. We cannot stop talking about
the canopy tour and horseback riding tour... and probably
it will take a while until everybody will manage to says
his own story about this day. We thank you for welcoming
us with such a short notice and organizing everything
for us and be sure that one day we will return for more
and more excitement. Best wishes for you and your crew,
till next time for sure ;-)in the name of the crew simona
and david ms mona lisa
Good Morning Dietmar Well once again our
crew had the time of their lives. As I stood on the gangway
welcoming them back to the ship they all said the had
the best time ever, fabulous, very exciting, it was so
much fun! Those who had been to your resort before said
that this new Canopy tour over the waterfalls with horseback
riding was such a great adventure. A whole day adventure
in the beautiful Costa Rican Forrest. I have never heard
so many wonderful comments from any tour I have done anywhere
in the many ports we visit world wide. Also next call
many have said they want to go back for the day again,
so we'll be in touch! I personally thank you for the well
planned and very safe operation you have. Wishing you
all the best until the next time we meet. Kind regards,
Robin Walker Team Activities Coordinator - GTS Infinity
Hi there, thanks for a great day. All
of us had an incredible time and cant wait to get back
and do it again!! Your team was very friendly and patient
and the food was fantastic. Thank you :) Yega Internet
Cafe Manager M/S Volendam
Dietmar & Barbara,
How are you? I just wanted to thank you both for a wonderful
day today! The crew really did have a great time and you
run a great operation. I will definitely promote your
Hotel to other ships for future visits. Thanks again!!!
Regards, Sean Adair Shore Excursion Manager
M/S Norwegian Sky
Hola Barbara!! Thanks for another wonderful day at Finca
Daniel!! We thoroughly enjoyed the horseback riding and
hiking to the waterfalls. Also, the sunset was magnificent!
We had a very limited time at your place, just 2 ½
hours but it was exciting, beautiful, and relaxing at
the same time. We look forward to seeing you in a few
weeks when the Symphony is back in Caldera. Thanks,AL
& Anja Crystal Harmony
Dear Barbara and Dietmar, I would like
to thank you both for such a wonderful time. Your resort
is both spectacular and relaxing. For weeks after I have
had crew members thanking me for organizing such a wonderful
tour. This is the second time I have come to Vista Golfo
but it was the first time I had organized the tour. The
best part about organizing the tour is that you made it
so easy for me. All I needed to do was have a list of
names, and that was it. Made it a joy. The simple fact
that I did not have to worry about transportation or the
arrangements of groups made it very easy for me.
I would also like to thank your staff.
everyone commented to me how friendly and easy going all
the guides were. Another observation was the good care
of the horses and how well they were trained. Some of
the people who came on the tour own horses back home.
Those who just did the Canopy tour were so thrilled at
doing something so very new and exciting. It was talked
about for days after.
Another thing that made it a great thrill
was that it was for crew only and that there was no passengers.
Because our ship was doing the Panama Canal crossing.
All the crew members had been on ship for 6 days. To have
a place all to them selves whether it was doing a tour
or sitting by the pool and enjoying a beer made it that
much more relaxing.
You have made me and 60 other crew members
very happy. I hope to visit your hotel again in the future
whether I am on a ship or not. If I am with another ship
I will most definitely organize another tour. I am very
excited about your new development of 25 cables over 11
waterfalls.Thanks again! Sean King Backstage Mgr. Carnival
Spirit
HI Dietmar & Barbara, Thanks for your
email. Well, I received good comments from all crew who
participates on this tour and everybody was so happy,
they said they want to do it again next time. Thank you
for exerting your time & effort. I really appreciate
that. Oh, I miss your delicious food Again thanks for
everything. Aimee. 'Sun, Crew Welfare Chairman' Norwegian
Sun
Good Evening Barbara and Dietmar, Just
wanted to say that everyone came back from your tour today
with rave reveiws they really enjoyed them selves. I am
sorry that I was unable to join them but I knew hey would
be in excellent hands as usual. thanks a million. Take
care .Kind Regards, Anya McLeod IN Team Activities Coordinator
Celebrity Cruises- Infinity Celebrity Cruises
They indeed had a great time, thanks too
for giving a good service to our crew, I will definitely
contact you again when we stop in Costa Rica. Best Regards,
Hartono , ZADM-Hotel Manager
Barbara,
Thank you very much for being our hosts while we were
in Costa Rica. The Crew of Infinity were very happy with
everything.It was very easy for me to organize the tour
as well, since you are very much in control of everything.
From the transportation, to the professional assistance
everyone recieved during the tour, you took care of the
whole day.I will be recommending you to everyone who goes
to Punta Arenas. It is a great way to spend a day and
a nice break away from the ship. Additionally, with the
use of all your facilities and the lunch included in the
price, plus the excitement of the canopy itself, it is
a great value for a thrilling day out that we will not
soon forget. Please extend Infinity's gratitude to Dietmar,
and all of the great people who were assisting us throughout
the day, we very much appreciate it. All in all, a perfect
day was had by all Infinity crew members, and I have had
nothing but positive and grateful comments from everyone
who attended. Thanks again, and take care! Kind regards,
Stewart Turnbull Team Activities Coordinator GTS Infinity
Dear
Barbara & Dietmar, I just wanted to write my own personal
note of thanks to both of you for such a memorable day.
You really have such a good set up there in the most fantastic
valley. I was just spellbound by the scenery all day and
your beautiful horses and fantastic cable rides (by day
and night) were just bonuses!! Thank-you also for opening
up for us so late. We truly appreciated being so far away
from the ship and being totally safe in the hands of you
guys who truly know how to treat crew. It felt like I
spent the whole day at your place even though we were
back and forth a couple of times. It was a fantastic day
and it has just confirmed to me that I will travel Costa
Rica at my first opportunity. Thank-you so much for your
warmth, understanding and overwhelming hospitality. With
fond regards as we carry on our world tour onboard The
World... Yours truly, Kirstie L. Butterworth Resident
Director, The World Our website:
http://www.residensea.com
Barbara
and Dietmar, Thank you so much for making our day at your
ranch so wonderful. Everyone had a great time and they
keep raving about the awesome Canopy tour and terrific
Horseback tour. You have improved the place so much and
it makes all the difference in the world. The swimming
pool is nice, the bbq is delicious, and your staff are
more than accommodating to all our needs. And everyone
loves the cool pants and wants to know where we got them!
I've already had people inquire about going there next
cruise, so I will definitely be in touch with further
details.
Thanks again, Betsy Allen/singer & crew club VP :)
Princess Cruises
Barbara
and Dietmar, Many Thanks for all your help, every-one
enjoyed themselves and gave me very positive feedback
on your service and the whole operation .I hope to see
you all again next time we are in Costa Rica. Many Thanks
again Kind Regards, Geoff Gibbs Crew Relations Manager
GTV Radiance of the seas
Barbara
and Dietmar March 4, 2003 This was the best tour I have
ever been on and it is easily the best crew tour ever
! You really know how to take care of the crew and your
property is amazing! Everything was great, the canopy
the food, the transportation, every thing's. I will recommend
this tour to everyone ! !Paul Durante Crew Club President
Sun Princess
To:
All Celebrity and Royal Caribbean Ships Hello Everyone
would just like to send a helpful note that if you are
ever in the ports "Puerto Caldera" or "Puntarenas,
Costa Rica" I would suggest emailing the below address
with Attention to Barbara or Dietmar in order to organize
Crew Tours that are guaranteed to be a hassle free success.
They offer fantastic tours for Crew Only. Very reliable,
extremely organized, includes transportation, lunch and
a wonderful relaxing atmosphere for all who need to unwind.
I know you will not be disappointed by the outstanding
hospitality and professional services they provide. Please
read below for more information regarding the tours they
offer: Regards, Robin Walker Team Activities Coordinator
M/V Mercury
Good
evening! Barbara & Dietmar I would like to thank you
for your assistance and attention provided yesterday to
all our crew members who signed up for your tours. The
organization was excellent and we've only been getting
very good comments about the whole experience. It's very
difficult to please so many people at the same time but
in this case their expectations were all fulfill. Again,
many thanks and we hope to see you again in a near future.
Regards Erika Retana 2nd Purser Crew Relations M/S Grandeur
of the Seas
Hi Barbara and Dietmar I just wanted
to let you know that every single person that came today
had the best time. They keep coming and thanking me for
organising the day. I will be coming up again in April
on another ship and hopefully we can bring some more smiles
to some more crew members faces. Thank you for a great
day. Kind regards Lorraine Internet Manager HAL MS Ryndam
Dear Barbara and Dietmar,Just wanted to
thank you so much for hosting our crew members at your
resort yesterday. Everyone had a wonderful time, and have
made numerous comments about how beautiful it was. Your
staff was very friendly and helpful to everyone, and a
good time was had by all. Thank you again, and we look
forward to seeing you again when are in Puntarenas. Kind
Regards, Jenifer Emrick FDS/ms Veendam
I just want to tell you about Hotel Vista
Golfo in Costa Rica. It is a small hotel up in the rain
forest - a really great place. They offer horse - riding
to waterfalls or the cloud forest, canopy jumps, lunch
(GREAT LUNCH) it's really an excellent day.....you should
get a group of you together and go and check them out.
It is owned by a German couple...... Barbara is the wife
and she does all the organising. I really would recommend
that you go up there and check them out.......Her email
address is Barb@crewactivities.com - they also have a
website where you can check them out. They are really
crew orientated and will take good care of you! Happy
sailing! Kate Massie Internet Café Manager HAL
MS Amsterdam
BARBARA
AND DIETMAR,
THANKS AGAIN FOR MAKING THE SUN PRINCESS CREW SO HAPPY!
ALL THEY'VE DONE IS RAVE ABOUT HOW MUCH FUN THEY HAD ON
THE CANOPY TOUR! I LOOK FORWARD TO THE NEXT TIME WE ARE
IN COSTA RICA! BETSY ALLEN/CREW CLUB V.P.
Hi
Barbara & Dietmar, I just wanted to thank you again
for a terrific time yesterday! We really enjoyed both
the day adventures as much as the night time excursion.
It was truly one of the best days that I have had. We
will definatley continue to recommend you and your facilities
to anyone that goes to Puntarenas or nearby. We will be
back in 2003. Please stay in touch and have a wonderful
evening! Best regards,Jessica Estrada, Onboard Sales Manager,
The World Our website: ResidenSea
Hallo
Barbara und Dietmar, wir sind zurück an Bord und möchten
uns bei Euch nochmal für den wunderschönenTag
bedanken. Es war ein Weihnachtstraum!!! Wir werden uns
lange an die schönen Stunden erinnern, freuen uns
schon auf die Bilder, die wir gemacht haben und haben
wahrscheinlich auch morgen ganz schön mit Muskelkater
vom Reiten zu kämpfen. Wir wünschen Euch noch
ein schönes Weihnachstfest. Ganz liebe Grüsse
vonMarianne, Silke, Noreen und Franziska MS Columbus;
Hapag Lloyd
Thank
you for the wonderful day yesterday, both riding and doing
the canopy tour. I had a great day. I look forward to
my next visit to your wonderful place, and I have recommended
you to some other crew friends on the Harmony. All the
best, Robert Yacko Crystal Harmony singer
Dear Barbara, We are writing to thank
you once again for a marvelous day. We visited you on
Sunday, January 13, 2002, when our ship (the Vision of
the Seas) was in port in Puntarenas. Your hospitality,
activities and food made for a wonderfully exciting/relaxing
day. We loved zipping along the cables, and your chef
is fantastic - a memorable meal!! The sunset was spectacular
and it was hard to pull ourselves away when it was time
to leave. We hope to see you again in the future, and
we will certainly pass along your name and info for future
crew members to enjoy your establishment. Thanks, and
all the best! Best Regards, Bob Osborne & Moira Malone
Art Auction Team Vision of the Seas
Thanks
again for a fantastic day....(my body is still recovering!!!)
We all enjoyed ourselves so much. You provide a great
service for us. (It is so nice to be able to get out and
away from the xyxyxyxy as I am sure you can imagine-if
only all ports had people like you in them!!!!) Take care
Barbara and kind regards to both you and your husband!
Kate Massie Internet Café Manager HAL MS Amsterdam
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